The woman who was helping me by using a wheel chair had no expertise in the DWF airport alone. When she couldn't consider me to the boarding gate she remaining me on the way.
I just wanted to say “thank you” for our nice encounter with American Airlines on our the latest Las Vegas journey! Everything went effortlessly and promptly.
American airlines neglected to offer me medical guidance After i questioned for it. The team said that given that I didn’t make preparations for aid they couldn’t aid me. Like I knew I had been gonna Possess a clinical crisis. Get genuine American airlines and begin caring about your consumers.
I recognize that it might be a while ahead of USAIR and American software are going to be synched. But, there isn't a cause of your agents to get so disconnected.
In spite of what occurred on this event, we hope you may carry on to choose American Airlines for your travel needs. We are going to work flat out to make certain that you get the service you be expecting and ought to have.
I am emailing this remark for you to make sure that AA might improved be able to inspire staff to get extra courteous when items go Incorrect.Purchaser service could make such a change for those utilizing your service.
American ever , your workers are impolite and gave little if any rationalization about why or what was going on
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about wherever I place my bag inside the overhead. It absolutely was an uncomfortable moment for me And that i frankly did under no circumstances recognize this flight attendant’s particularly loud and arrogant Angle.
Never I repeat never ever will I select American Airlines. Again.Completely unprofessional workers in the ticket agent to flight attendants. Visit This Link All the jokes I've heard over it becoming a ” cattle hauler ” airline is sad to say true in my latest working experience.very sad.
Speaking by having an American Airlines consultant is actually a problem. Did you go from the same problem or was you experience better that most. Share your ideas with us.
The very first thing I seen was the Aircraft by itself because I've essentially labored During this field. The main plane I used to be on was not even inbuilt America check this site out and was so in Brazil ahead of I had been even born.
No agent in sight. Flight 1583 delayed delayed and delayed without any info or updates presented by gate agent. what a nightmare
My son experienced the worst experience on the airline. I are unable to let you know the effects it experienced….He was as a consequence of fly into Pittsburgh from Miami — his flight was cancelled. He learned the Saturday evening ten several hours prior to his flight. He was then on hold for any very while though they had been trying to reroute him. He had an audition Using the Pittsburgh Symphony over the Monday early morning the following day. Then the routed him on Yet another flight with very minimal the perfect time to transfer. half an hour. He acquired towards the airport, that flight was delayed and he would miss the transfer. They identified An additional flight but only one seat, which he couldn't do on account of The point that he had to buy his cello. Time just after time he was on maintain plus the agents weren't quite beneficial. Ultimately he wound up obtaining to just accept the only risk which was a flight to Charlotte followed by a stay right away after which on to Pittsburgh with any luck , an hour ahead of audition. They reported they may not give him a lodge voucher in excess of the cell phone or at the link ticketing area, but there can be loads of people handing them out in Charlotte.
I also prefer to touch upon the superb service AA features into the handicapped. I am 84 several years outdated and now will need wheelchair support to have all over from the airports. I was surprised and delighted with the aid I acquired, and likewise within the attitudes of the individuals that assisted me with the wheelchair assist, and likewise the drivers on the handicap carts in Charlotte airport. They ended up all so helpful and very friendly in addition.